AI-NATIVE PROPERTY MANAGEMENT
Santara is designed to help hosts understand daily operations without turning private guest and property data into a black box.
We use operational data to prepare briefs, message drafts, cleaner coordination, upsell recommendations, and reporting. Hosts remain responsible for reviewing outputs before acting.
Channel connection
Airbnb and Booking.com data becomes clean operating input.
Connect
Authorize Airbnb or enter your Hotel ID
Map
Match each listing or room to a property
Sync
Bookings, reviews, and messages flow in
Channels
2
Channels
Active
Status
24
Records
Input layer
Your live channels feed the operating layer.
Connect channelPrivacy and trust
Operational AI needs clear boundaries.
Santara is designed to use only the operational context needed to prepare briefs, tasks, messages, recommendations, and reports.
Purpose-limited data
Reservation, message, property, cleaner, and calendar data should support specific host workflows.
No data sale
Host, property, reservation, and guest data is not sold.
Human review
AI outputs can be wrong, so hosts should review guest-facing messages, pricing changes, and operational decisions.
Role-aware access
Cleaner and team access should be limited to the details required for the assigned work.
Privacy and trust
Important note
This page is a product-oriented privacy summary, not a substitute for legal advice. Formal legal policies may be updated as Santara integrations and services expand.
FAQ
Questions hosts ask before connecting data.
Clear answers on setup, privacy, approvals, cleaner access, and how Santara turns signals into operational action.
Connect Airbnb & Booking.com
Authorize the channel, map your listings, then sync.
Official channel authorization
No passwords — you approve access on the channel itself.
Cancel anytime
Disconnect an account and syncing stops immediately.
01What data does Santara use?
Santara may use reservation details, guest messages, property rules, calendar timing, cleaner task status, pricing context, and account preferences needed to provide the service.
02Do you sell host or guest data?
No. Santara does not sell host, property, reservation, or guest data.
03Can AI outputs contain mistakes?
Yes. AI-generated briefs, message drafts, pricing signals, and recommendations can be incomplete or inaccurate. Hosts should review outputs before sending messages, changing prices, or making operational decisions.
04How is access controlled?
The product is designed around role-aware access, so cleaners and team members should only see the operational details needed for their work.
05How do third-party integrations affect privacy?
Santara relies on third-party infrastructure — channel connectivity providers for Airbnb and Booking.com, cloud hosting, AI model providers, and payment processors. Those services may have their own privacy and security terms.