AI-NATIVE PROPERTY MANAGEMENT
Santara drafts replies from guest intent, reservation context, property instructions, and house rules.
AI drafts first, and the host approves before messages are sent.
Message assistant
AI turns guest threads into draft replies.
Inbox
8
Threads
4
Drafts
12
Handled
Replies
Replies are ready for host approval.
Message assistant
AI turns guest threads into draft replies.
Santara drafts replies from guest intent, reservation context, property instructions, and house rules.
Inbox
- 8
- Threads
- 4
- Drafts
- 12
- Handled
Signals Santara reads
What this page explains
AI drafts first, and the host approves before messages are sent.
Replies
Replies are ready for host approval.
Message assistant
How it works
Thread
Read the latest guest question
Context
Check booking and property rules
Draft
Prepare a response
Replies
What you can act on
Threads
8
Drafts
4
Handled
12
What you can act on
3Replies
Replies are ready for host approval.
Open drafts
Prepare a response
Inbox
See how this workflow connects to the rest of the Santara operating layer.
Santara
Keep exploring
FAQ
Questions hosts ask before connecting data.
Clear answers on setup, privacy, approvals, cleaner access, and how Santara turns signals into operational action.
Connect Airbnb & Booking.com
Authorize the channel, map your listings, then sync.
Official channel authorization
No passwords — you approve access on the channel itself.
Cancel anytime
Disconnect an account and syncing stops immediately.
01Does AI auto-send guest messages?
No. AI generates drafts, and hosts approve, edit, send, or reject them.
02What context does AI use?
It can use reservation data, property content, guest messages, house rules, parking, Wi-Fi, and check-in instructions.